bonus game

bonus game App support

Contact
+91 8659610041

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bonus game:

Q1: How to log in after installing the bonus game?

To log in, open the app and enter your registered mobile number, then verify the OTP (one-time password) sent to your phone. This process replaces the need for a password or email login. You can now easily access the app using this simplified login method.

Q2: What should I do if I am not getting OTP?

To complete the process, check your internet connection and wait for a strong signal. If you're still experiencing issues, click on send OTP and wait for the allotted time. If you don't receive the OTP, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email. This will help facilitate the transfer of your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should be available for download. This will allow you to log in and play the app without any problems.

Most Asked Questions Related To Withdraw In The bonus game:

Q1: What is the minimum withdrawal amount in the bonus game?

In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Withdrawals can only be made from earned gaming funds, not from bonus amounts. This means users can only withdraw the money they've earned from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI, and bank details. Having all these details saved will facilitate a smoother and more efficient experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow the process to complete in under 3 hours, a significant improvement from 30 minutes. However, payment delays can occur, requiring users to wait up to 24 hours for the transaction to be processed. This can add a layer of uncertainty to the overall experience.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet within 24 hours. If the issue persists, you can contact their care centre for assistance.

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